After-Sales Service

Chiller & Cold Storage

What it is

Preventive and corrective service for process chillers and cold-room systems to maintain capacity, energy efficiency, and product integrity—backed by SLA options.

Preventive Maintenance Scope

  1. Operational check – suction/discharge pressures, ΔT across coils, superheat/subcool, controller alarms/history.

  2. Heat-exchange care – condenser/evaporator coil cleaning; fin straightening; airflow verification.

  3. Refrigerant circuit – leak detection (electronic/soap/N₂ pressure), filter-drier change, sight glass inspection, moisture indicator.

  4. Drain & defrost – pan and line cleaning, heater/defrost cycle verification.

  5. Pumps & hydraulics – pump amps, flow, strainers; glycol concentration (if used).

  6. Electrical & controls – tighten terminals, inspect contactors/relays, sensors calibration, set-point/hysteresis review.

  7. Housekeeping & safety – insulation repair, panel sealing, labeling.

Corrective Service

  • Fault isolation and on-site repair; temporary work-around when possible

  • Component replacement (fans, compressors, valves, sensors, drives)

  • Refrigerant recovery & recharge per regulation

  • Emergency SLA response (e.g., ≤4–8 h for Premium)

Deliverables

  • Service report with photos, readings (pressures, temps, amps)

  • Leak-test record, refrigerant log, replaced-parts list

  • Recommendations for performance improvement & energy saving

Optional Programs

  • 24/7 hotline & spare-parts stock plan

  • Remote monitoring (where compatible)

  • Annual performance audit & coil deep-clean package

Benefits

  • Stable temperature & reliability → reduced product loss

  • Lower energy per ton of refrigeration

  • Compliance with safety/environmental requirements & full documentation

Contact Us

Grand Business Park, Jl. Grand Lake Boulevard Jl. Grand Wisata No.67 Blok GB1, Lambangsari, Kec. Tambun Sel., Kabupaten Bekasi, Jawa Barat 17510

(021)-8909-1845

office@gentechnoair.com

Generasi Techno Air

@GenerasiTechnoAir